Shipping & Delivery

1. Order Processing Time

Most orders are processed within 1–3 business days after payment confirmation and product availability review. Processing time does not include weekends, public holidays, carrier transit time, or customs clearance time.

Vehicle-specific products may require additional compatibility review before shipment.

2. Fitment Confirmation Before Shipment

Because many of our products are vehicle-specific, we may contact you before shipment to confirm vehicle year, model, trim, dashboard layout, factory screen size, wiring configuration, or other fitment information.

If required information is not provided, shipment may be delayed until compatibility can be reasonably reviewed.

3. Shipping Origin

Most products are shipped from Mainland China. Some orders may be shipped from available local inventory or a partner fulfillment location when possible.

4. Free Standard Shipping

Free standard shipping may be available for eligible orders and destinations as displayed at checkout. Standard shipping is usually handled by international logistics providers and local delivery carriers.

Estimated delivery time for standard shipping to the United States is usually 7–15 business days after dispatch. Delivery time for other available regions may be 8–25 business days after dispatch.

5. Expedited Express Shipping

Expedited express shipping may be available for selected destinations with an additional shipping fee. When available, express shipping is usually handled by carriers such as FedEx, UPS, or DHL.

Express shipping is estimated at 3–5 business days after dispatch, but actual delivery time may vary due to destination, customs clearance, carrier conditions, and local delivery arrangements.

6. Shipping Confirmation and Tracking

After your order ships, tracking information will be sent to the email address used at checkout. Tracking updates may take 1–3 business days to appear after the carrier receives the package.

If tracking does not update immediately, please allow additional time before contacting support.

7. Customs, Duties, Taxes and Import Fees

International orders may be subject to customs duties, VAT, import taxes, brokerage fees, or other local charges. These charges are the responsibility of the customer unless clearly stated otherwise at checkout.

Customs delays, inspections, or additional documentation requests may extend delivery time.

8. Delivery Address Responsibility

Customers are responsible for providing a complete and accurate shipping address before the order ships. Please check your name, street address, apartment or unit number, city, state, postal code, country, phone number, and email address carefully.

We are not responsible for delivery failure, delay, return, or extra cost caused by incorrect, incomplete, or undeliverable address information provided by the customer.

9. Delivery Delays

Delivery times are estimates and are not guaranteed. Delays may occur due to product availability, fitment confirmation, customs clearance, carrier delay, weather, holidays, remote delivery areas, incorrect address information, or events outside our control.

10. Lost or Damaged Packages

If your package appears lost, damaged, or delivered incorrectly, please contact us with your order number, tracking number, delivery status, photos if available, and a clear description of the issue.

We will help review the shipment information and work with the carrier or logistics provider where applicable.