Store Policy

Shipping & Delivery

Review processing time, delivery estimates, tracking updates, customs duties, and shipping responsibilities before placing your order.

Order Processing

Most orders ship after payment and fitment review.

Processing usually takes 1–3 business days after payment confirmation and product availability review.

Processing Time

Most orders are processed within 1–3 business days after payment confirmation.

Shipping Origin

Most products ship from Mainland China. Local inventory may be used when available.

Standard Shipping

Free or paid standard shipping may appear depending on destination and checkout rules.

Express Shipping

Express shipping may be available for selected destinations with an additional fee.

Delivery Estimate

Estimated delivery times may vary.

US Standard 7–15 business days after dispatch
Other Regions 8–25 business days after dispatch
Express 3–5 business days after dispatch when available
Tracking May take 1–3 business days to update

Tracking

Track Your Shipment

Use your tracking number after shipment. Tracking may not appear immediately.

Shipping Terms

Shipping Policy Details

These terms explain order processing, delivery estimates, tracking, customs, and delivery responsibility.

1. Order Processing

Most orders are processed within 1–3 business days after payment confirmation and product availability review. Processing time does not include weekends, public holidays, carrier transit time, or customs clearance time.

2. Fitment Confirmation

Because many products are vehicle-specific, we may contact you before shipment to confirm vehicle year, model, trim, dashboard layout, factory screen size, wiring configuration, or other fitment information.

3. Shipping Origin

Most products are shipped from Mainland China. Some orders may be shipped from available local inventory or partner fulfillment locations when available.

4. Shipping Methods

Standard shipping is usually handled by international logistics providers and local delivery carriers. Express shipping may be available for selected destinations with an additional shipping fee.

5. Estimated Delivery Time

Standard shipping to the United States is usually estimated at 7–15 business days after dispatch. Other available regions may take 8–25 business days. Express shipping, when available, is usually estimated at 3–5 business days.

6. Tracking Information

After your order ships, tracking information will be sent to the email address used at checkout. Tracking updates may take 1–3 business days to appear after the carrier receives the package.

7. Customs, Duties and Taxes

International orders may be subject to customs duties, VAT, import taxes, brokerage fees, or other local charges. These charges are the customer’s responsibility unless clearly stated otherwise at checkout.

8. Delivery Address Responsibility

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delivery failure, delay, return, or extra cost caused by incorrect, incomplete, or undeliverable address information.

9. Delivery Delays

Delivery times are estimates and are not guaranteed. Delays may occur due to product availability, fitment confirmation, customs clearance, carrier delay, weather, holidays, remote delivery areas, or events outside our control.

10. Lost or Damaged Packages

If your package appears lost, damaged, or delivered incorrectly, please contact us with your order number, tracking number, delivery status, photos if available, and a clear description of the issue.

Need help with shipping?

Contact us if you need help with tracking, delivery status, shipping options, or fitment confirmation before shipment.

Contact Us